Returns Label (UK Customers Only) - WILL BE EMAILED VIA HORZEHOODS DURING OUR OPENING HOURS MONDAY - FRIDAY 9AM - 3PM - Horzehoods

HORZEHOODS® Returns Label (UK Customers Only) - WILL BE EMAILED VIA ROYAL MAIL DURING OUR OPENING HOURS MONDAY-FRIDAY 9AM-3PM

Rated 4.9 out of 5
Based on 15 reviews
Regular price€3,95
/
Tax included. Shipping calculated at checkout.
  • Easy Peesy UK Hassle Free £2.99 Return Labels
  • In stock, ready to ship
  • Backordered, shipping soon

Our UK Returns Label will be emailed via Royal Mail (noreply@rmg-ebusiness.com) during our opening hours, Monday-Friday 9am-3pm. These are manually done so can only be created during our opening hours.

Customers are responsible for returning items back to us, however we will pay to send the exchange item back out to you at a cost to ourselves. 

Any products deemed faulty will be at a return cost to ourselves as agreed with the customer in service emails prior.

The returns label (UK) you will be sent will be via Royal Mail.

To arrange the item to be collected visit: https://send.royalmail.com/collect/youritems quoting your tracking label sent by us after purchase.


 

PLEASE SCROLL DOWN TO FIND YOUR RELEVANT PRODUCT SIZE GUIDE

CLOTHING SIZE CHART CONVERTOR

Please see our size chart convertor. Whilst all our products are true to size and made from our design boards due to how some are designed to fit and/or variation in fabric stretch and compositions we also recommend reading the description to ensure you read any tips. Some recommendations may be made based on fit & feedback.

STRETCH HOOD & BODZ /GARMENTS SIZE CONVERTOR

TO HELP WITH SIZE SIMPLY COMPARE YOUR HORSES CURRENT RUG SIZE TO THE RECOMMENDED HOOD SIZE *For International Rug Conversion Charts please scroll to the bottom of the page for assistance with conversion into UK Rug Size. Or email the team for help admin@horzehoods.com   


Please note that this is only an approximate guide in helping you decide what Horzehood to purchase, we can not guarantee by following this it will fit your horse, all horses are different and carry different muscle definition & bone. We do however offer an exchange within 14 days if unworn for another size or a refund minus postage costs. Please don’t base your Horzehood sizing on other hoods, Horzehoods have a unique design therefore run up smaller than other brands and have completely different sizing measures. Your Horzehood should not be baggy in anyway & should fit very snug to form like a second skin; the material is very stretchy with darts sewn in around the breast to give freedom of shoulder. If you are unsure of sizing, please feel free to ‘contact us’ to seek our advice.
Pony HorzeBodz Do not have the back tail flap, this is to create a better fit to avoid any pull back which can be more common on ponies.

HH Unique Dressage Cut Saddle Pad Dimensions 

HH Unique GP/Jump Cut Saddle Pad Dimensions

BUMBAG DIMENSIONS

HORSE RUG CONVERTOR 

 

We have a hassle-free UK £2.99 Returns System. Using the UK labels we provide means you can arrange a collection, drop off and do not need a printer, using the QR code.

You have 28 days from the day of delivery to return an item to us for a refund. We ask it is returned in the condition it was received.

INTERNATIONAL customers have an extended return period of 60 days.

Royal Mail 48 FREE Delivery over £120 Orders
Royal Mail 48 £3.85
Royal Mail 24 £5.90 
Royal Mail Guaranteed Next Day

FREE UK Delivery over £120.00

FREE USA Over $150.00

**WE SHIP WORLDWIDE

USA Customers can get useful information here

INTERNATIONAL SERVICES AVAILABLE AT CHECKOUT:

DHL Express on Demand
Royal Mail Tracked

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average rating 4.9 out of 5
Based on 15 reviews
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100% of reviewers would recommend this product to a friend
Customer photos and videos
15 Reviews
Reviewed by Samantha B.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Return Process

East and straightforward return and exchange process.

Replacement item received within 5 days of me sending the item back.

Great service and jacket!

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Reviewed by Karon I.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Easy peasy

Very easy to follow directions but if you get easily confused, or panic easily do organise it during working hours stated or like me you will panic the code/label hadn’t arrived ( I ordered on Friday Eve of a bank holiday Monday -so didn’t arrive until Tuesday) my fault 🤣

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Reviewed by Joanne D.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Returns label

Super fast delivery

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Reviewed by Sarah c.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Brilliant service

I can not fault the entire service I have received

Especially the customer service… it was very helpful and the lovely girl Holly was very efficient, patient and very professional. An all round super service.

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Reviewed by Paula B.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Postage Stamps

Such a easy return policy, thank you Horzehoods

❤️😩

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