HORZEHOODS is a UK-based brand shipping worldwide from the United Kingdom.
Prices are shown in GBP (£) by default unless you change your country and currency selector.
Shipping to the United States (USA)
We ship all orders to the United States on a Delivered Duties Paid (DDP) basis.
What this means for you
-
Import duties and taxes are calculated and paid at checkout
-
You will not be charged any additional import fees on delivery
-
The total shown at checkout is the final amount you pay
-
No courier invoices, no customs payment requests, no surprise charges
At checkout, any applicable duties and import taxes will be displayed clearly as a separate line item, so you can see exactly what you are paying upfront.
USA Shipping Fees
United States orders are shipped using a tracked international service.
USA shipping cost:
£19.99 GBP per parcel.
Your shipping method at checkout will clearly state that import charges are paid in advance, ensuring smooth customs clearance and delivery.
EXTRA SIZING CONVERSIONS
US sizes do not convert simply into UK sizes, we have a standard conversion on the size selection drop down under each product, however if you would rather work out based on waist measurements the below estimations should help, as a lot of our products are stretch based this is simply a helpful guide for conversion. We highly recommend opening the description tab of the product page to read the full description on fabric fits.
- US 0 - either UK 4 or UK 6 (Waist 24"/25")
- US 2 - approximately UK 6 (Waist 24"/25")
- US 4 - approximately UK 8 (Waist 26”/27")
- US 6 - either UK 8 (Waist 26”/27") or UK 10 (Waist 27”/28")
- US 8 - either UK 10 (Waist 27”/28") or UK 12 (Waist 29”/30")
- US 10 - either UK 12 (Waist 29”/30") or UK 14 (Waist 31”/32")
- US 12 - approximately UK 14 (Waist 31”/32")
- US 14 - approximately UK 16 (Waist 33"/34")
- US 16 - approximately UK 18 (Waist 35”/36")
- US 18 - approximately UK 20 (Waist 38”/39”)
Returns from the United States (Important Information)
If you are returning an order from the United States, please follow the instructions below carefully to avoid import charges when the parcel returns to the UK.
How to send your return correctly
Please ensure that:
-
The outside of the parcel is clearly marked:
“Returned goods – original export” -
A note is included inside the parcel with:
-
Your order number
-
Your name
-
A short note stating:
“Returned goods — originally exported from the UK”
-
-
On the customs declaration form (USPS / CN22 / CN23):
-
Contents: Returned goods
-
Reason for export: Return
-
Value: Original item value (do not write $0)
-
Do not mark as a gift
-
We recommend using USPS tracked international services for returns. Courier services may automatically apply import charges. We also have an online returns portal which gives options on courier options.
Any parcels returned without the correct declaration that incur customs charges may have fees deducted from the refund or be refused.
Returns & Refunds
-
Return shipping costs are the responsibility of the customer
-
Refunds are processed once the item is received and inspected
-
Any duties and import taxes paid at checkout are refunded if the order is cancelled before dispatch
Please note that currency conversion rates are set by your payment provider and may vary.
Sizing Information (USA Customers)
Sizing can vary between regions. We recommend checking the size guide on each product page and using measurements to find the best fit.
If you are unsure, please contact us before ordering we’re happy to help.
Need Help?
If you have any questions about shipping, duties, returns, or sizing, please contact our customer care team before placing your order.
We’re here to make international shopping with HORZEHOODS clear, transparent, and stress-free.