European Orders & Customs Information
Simple EU Ordering — Duties & Taxes Taken Care Of
We’ve made ordering from HORZEHOODS® in Europe simpler.
All EU orders are now shipped Delivery Duties Paid (DDP), regardless of order value.
That means the price you pay at checkout is your final cost — with no unexpected customs bills or additional payments required when your parcel arrives.
How It Works
When ordering from the EU:
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UK VAT is removed where applicable
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Your local VAT and any applicable import duties are taken care of before delivery
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Orders under and over €150 are both shipped DDP
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No additional customs payment is required to release your parcel
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Your order is fully tracked from the UK to your destination
What you pay at checkout is your final cost.
No More €150 Worry
Whether your order is under or over €150, we've streamlined the process so you don't need to worry about different customs thresholds when shopping with us.
Any applicable taxes and duties are handled as part of our checkout and delivery process.
Shipping & Tracking
All European orders are dispatched from our UK warehouse using fully tracked international services.
Tracking details are sent as soon as your order leaves us, so you can follow its journey through to delivery.
Ordering With Confidence
We know unexpected customs charges can make international ordering frustrating.
Our DDP delivery process is designed to make shopping HORZEHOODS® from Europe clearer and easier:
No surprise customs bills.
No payment required to release your parcel.
No unexpected courier charges on delivery.
Just your HORZEHOODS® order, delivered.
Need Help?
If you have any questions about ordering from your country, our customer care team is always happy to help.
